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History: Fastpath

Preview of version: 2

The Fastpath for Openfire plugin adds support for managed queued chat requests, such as a support team might use. For example, a web based "Live Support" interface can point a potential customer at a workgroup representing the Sales team. Members of that workgroup will receive notification that a someone is waiting and when someone from that workgroup accepts, the customer and the team member will be connected to communicate with each other.

Sales / support agents should use Spark.

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gary.cunningham-lee Minor text edits. 6
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Marc Laporte This should work now 5
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Marc Laporte http://www.igniterealtime.org/community/docs/DOC-1513 link was broken so added file directly on WikiSuite.org 4
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Marc Laporte 3
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Marc Laporte 2
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Marc Laporte 1
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